Unlockify AI — User Data Deletion Instructions

Meta Platform Data Compliance

Facebook Login & WhatsApp Data Deletion Request

In accordance with Meta Platform Policy and GDPR/CCPA data regulations, Unlockify AI provides users and tenant organizations with simple methods to delete all associated Facebook Login data, WhatsApp Business Account tokens, and customer messaging records.

Method 1: Disconnect & Remove WhatsApp Data in Tenant Dashboard

Option A: Self-Serve In-App Disconnect
  1. Log into your Unlockify AI Tenant Admin Dashboard at /admin.
  2. Navigate to the WhatsApp Connection tab in the sidebar.
  3. Click the [Disconnect] button.
  4. Your encrypted WhatsApp access tokens and webhook credentials will be immediately purged from our database.

Method 2: Remove Unlockify AI via Facebook Settings

Option B: Remove via Facebook Account Settings
  1. Go to your Facebook Profile's Settings & Privacy > Settings.
  2. Click on Business Integrations or Apps and Websites.
  3. Locate Unlockify AI and click Remove.
  4. Facebook will revoke the authorization and notify Unlockify AI to invalidate active sessions.

Method 3: Submit Manual Data Deletion Request

Option C: Email Data Deletion Request

You can request full deletion of all organization data (including customer CRM profiles and conversation histories) by emailing privacy@unlockify.ai with your organization ID or registered owner email. Requests are processed within 48 business hours.